About Us
The Process Plug is a forward-thinking consulting firm specializing in process improvement, change management, and performance optimization. Founded with a clear and impactful mission, the firm is dedicated to helping businesses streamline operations and navigate change effectively to achieve long-term, sustainable growth.
About
Who We Are
Our founder, Aliyah Powell, recognized that many organizations struggled with inefficient processes, outdated systems, and challenges in managing organizational change. She saw an opportunity to create a firm that could bridge the gap between process improvement and people development, delivering solutions that would create lasting value.
The name "The Process Plug" reflects the firm’s role in connecting businesses with the tools, insights, and strategies needed to enhance performance. Our founder wanted to provide businesses with the support and expertise to plug gaps in their operations, streamline workflows, and foster a culture of continuous improvement that would drive innovation and success for years to come.
By focusing on both the technical and human aspects of change, The Process Plug is committed to empowering businesses to not only adapt to change but thrive through it.
Mission
Our mission is to guide organizations through transformative change by seamlessly aligning people, processes, and performance for sustainable growth.
Vision
We envision a future where businesses thrive through innovation, operational excellence, and a culture of continuous improvement.
ABOUT THE FOUNDER
Aliyah Powell
Aliyah Powell is a compassionate visionary leader, known for her remarkable ability to inspire, empower, and innovate while achieving tangible outcomes. She has a unique talent for uniting diverse teams, identifying individual strengths, while leading with empathy and resilience.
Born and raised in Louisville, KY, Aliyah’s passion for process improvement began at her first job. While still in high school, she worked as an Assistant Store Manager with limited staff. This role forced her to create and implement efficient processes and systems to ensure tasks were completed successfully despite the constraints. This experience sparked her interest in optimizing operations and fostering efficient teamwork—principles she has carried into every aspect of her career.
Aliyah holds a Bachelor of Science in Industrial Engineering from the University of Louisville. She is Lean Six Sigma Black Belt certified and holds a SHRM Inclusive Workplace Culture Specialty Credential. With years of industry experience, Aliyah specializes in change management, process improvement, and team engagement. Across her roles in HR and engineering, she has driven impactful changes through strategic planning, collaboration, and innovation. Guided by her motto, “Optimize today for a better tomorrow,” Aliyah focuses on creating sustainable improvements that benefit both employees and organizations.
Her passion for helping organizations improve comes from her experience in roles, where she observed firsthand how inefficient processes and resistance to change hindered growth. Aliyah’s commitment to innovation, coupled with her ability to foster collaboration and open communication, led her to establish The Process Plug as a resource for businesses seeking to thrive in a dynamic and ever-evolving market.
Her dedication to people, processes, and culture defines her excellence, and it is this unwavering commitment that has earned her respect and admiration from colleagues, clients, and communities alike.
